Personalized care, clearer next steps

HIPAA-Compliant Texting via Spruce

Spruce gives patients and providers a HIPAA-compliant communication channel for secure messaging and care coordination. It can help patients stay connected between visits and reach the practice for appropriate support.

Care that sees the whole you.
HIPAA-Compliant Texting via Spruce care

How this care works

Spruce gives patients and providers a HIPAA-compliant communication channel for secure messaging and care coordination. It can help patients stay connected between visits and reach the practice for appropriate support.

Appointments are designed to clarify symptoms, understand history, review goals, and create a practical next step. When appropriate, care may include medication management, testing, therapy collaboration, referrals, lifestyle support, or follow-up planning.

Secure communication through Spruce
Care coordination between visits
Appropriate questions, updates, and administrative support
A clearer communication channel than scattered phone tag

What to expect

1

Use Spruce for practice-approved communication instead of unsecured text threads.

2

Send appropriate updates or questions between visits when allowed by the practice.

3

Use emergency resources instead of messaging if there is a life-threatening or immediate crisis.

Questions patients ask

Is Spruce for emergencies?

No. Emergencies should use 911 or crisis resources such as 988. Spruce is for appropriate practice communication.

Does this replace appointments?

No. Secure messaging supports care coordination, but clinical decisions may still require a visit.